How to tell someone their behaviour is unacceptable: the FEWER script
Being Diplomatically Assertive is the key Sometimes we need to tell someone their behaviour wasn’t acceptable – what they did was against the rules,...
Put-Downs: How to respond to them
Put-downs can hurt "If your brains were dynamite, there wouldn't be enough to blow your hat off." (1) How’s that for a put-down? Not bad....
Violent: one of the 52 types of difficult people.
#52: The Violent type. He caught everyone by surprise He marched in, fired off a volley of abuse and pushed over the water cooler. He...
Five ways to give people some acknowledgement and recognition
Giving acknowledgement is more than just a nice thing to do. Giving people some acknowledgement - for their efforts, deeds and achievements, for their...
The Tantrum-Thrower: one of the 52 types of difficult people.
Welcome to the 39th blog in the series “52 blogs in 52 weeks with each blog being about one of my 52 types...
The Rambler: one of the 52 types of difficult people.
Welcome to the 38th blog in the series "52 blogs in 52 weeks with each blog being about one of my 52 types...
The Problem-Creator: one of the 52 types of difficult people.
Welcome to the 34th blog in the series "52 blogs in 52 weeks with each blog being about one of my 52 types...
The Swearer: one of the 52 types of difficult people I’ve documented.
Hi, I’m Mark McPherson. Every week I post a blog about of one of my 52 types of poorly behaved and difficult people. This...
The Digresser: one of the 52 types of difficult people I’ve documented.
Hi, I’m Mark McPherson. Every week for 52 weeks I post a blog about of one of my 52 types of poorly behaved and difficult...
The Threat-Maker: one of the 52 types of difficult people I’ve documented.
Hi, I’m Mark McPherson. Every week for 52 weeks I post a blog about of one of my 52 types of poorly behaved and difficult...
- 1
- 2