Deal with Difficult People / strategies for dealing with difficult people
How to tell someone their behaviour is unacceptable: the FEWER script
Being Diplomatically Assertive is the key Sometimes we need to tell someone their behaviour wasn’t ...
Deal with Difficult People / strategies for dealing with difficult people
Put-Downs: How to respond to them
Put-downs can hurt “If your brains were dynamite, there wouldn’t be enough to blow your ...