I help businesses, organisations and associations by helping the people in them master tough conversations, deal with difficult people and always put their best foot forward.

Master tough conversations

Master tough conversations

Some conversations are tough because, as much as you dread them, it’s your job is to ‘lay down the law’. Some are tough because it’s hard to know where to start. And once you get started it’s hard to keep them on track.

 

Deal with difficult people

Deal with difficult people

People who are poorly behaved or difficult don’t just get on your nerves. They create extra work for you. They put you behind schedule and can even damage your reputation.

 

Have people do their best

Have people do their best

We’re interacting with more people, in more ways and more often than we’ve ever done before. So it’s more important than ever to be on our best behaviour, cooperate with others and work as a team.

 

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