The 52 Types of Difficult People – a simple list
I started reading about the types of difficult people decades ago. And I quickly realised in all the books and articles I read,...
I started reading about the types of difficult people decades ago. And I quickly realised in all the books and articles I read,...
This is a continuation of the series of blogs called: Guiding Principles for Mastering Tough Conversations. The video The transcript Hi, I'm Mark McPherson. Welcome to one...
The other day, someone told me they don't use the word 'failure' in their house. No one is ever a failure they said....
Being Diplomatically Assertive is the key Sometimes we need to tell someone their behaviour wasn’t acceptable – what they did was against the rules,...
#41: The Complainer We've all complained about something, right? Have you ever said to someone you’re unhappy about something? And gone on to say you...
It’s a tricky business Giving a compliment is easy, isn’t it? Well, yes. It is. But here’s the thing. If you’re not very careful...
Trevor asked for a second chance My friend Trevor told me a story and it went like this: "Earlier in the week I was at...
#37: The Patronizer: a devil in disguise. The Patronizer is condescending. How’s your little job going? It was a Saturday morning and as usual I was...
This is the 47th blog in which I give a brief overview of one of the 52 types of people I've documented who...
#52: The Violent type. He caught everyone by surprise He marched in, fired off a volley of abuse and pushed over the water cooler. He...