52 Types of Difficult People – some clips from a presentation
I delivered a presentation on How to Deal with Difficult People. The presentation began with a look at the 52 Types of Difficult People...
I delivered a presentation on How to Deal with Difficult People. The presentation began with a look at the 52 Types of Difficult People...
I delivered a presentation on How to Deal with Difficult People. These two videos are made up of some clips from it. The first video...
I delivered a presentation on How to Master Tough Conversations. These two videos are made up of some clips from it. The first video is...
This is a continuation of the series of blogs called: Guiding Principles for Mastering Tough Conversations. First, the video Second, the transcript Hi, I'm Mark McPherson....
This is a continuation of the series of blogs called: Guiding Principles for Mastering Tough Conversations. The video The transcript Hi, I'm Mark McPherson. Welcome to one...
This is a continuation of the series of blogs called: Guiding Principles for Mastering Tough Conversations. The blogs are in the form of videos....
A series of blogs called: Guiding Principles for Mastering Tough Conversations. This is the first blog in a series of blogs called: Guiding Principles...
The other day, someone told me they don't use the word 'failure' in their house. No one is ever a failure they said....
Being Diplomatically Assertive is the key Sometimes we need to tell someone their behaviour wasn’t acceptable – what they did was against the rules,...
Put-downs can hurt "If your brains were dynamite, there wouldn't be enough to blow your hat off." (1) How’s that for a put-down? Not bad....