How to Deal with Difficult People – some clips from a presentation
I delivered a presentation on How to Deal with Difficult People. These two videos are made up of some clips from it. The first video...
How to tell someone their behaviour is unacceptable: the FEWER script
Being Diplomatically Assertive is the key Sometimes we need to tell someone their behaviour wasn’t acceptable – what they did was against the rules,...
The Complainer: one of the 52 types of difficult people.
#41: The Complainer We've all complained about something, right? Have you ever said to someone you’re unhappy about something? And gone on to say you...
The Patronizer: one of the 52 types of difficult people.
#37: The Patronizer: a devil in disguise. The Patronizer is condescending. How’s your little job going? It was a Saturday morning and as usual I was...
Self-Appointed Boss: one of the 52 types of difficult people.
This is the 47th blog in which I give a brief overview of one of the 52 types of people I've documented who...
Ten of the most common Relationship Wreckers. Are you guilty of them?
There are plenty of things said every day, in ordinary run-of-the-mill conversations, we need to weed out and throw in the bin. They're what...
The Loud-Talker: one of the 52 types of difficult people.
Welcome to another one of my blogs in the series "52 types of difficult people". This blog is about Type 10: The Loud-Talker. Unfortunately,...
The Hogger: one of the 52 types of difficult people.
Welcome to my series of blogs “52 blogs in 52 weeks with each blog being about one of my 52 types of people...
The Criticiser: one of the 52 types of difficult people.
Welcome to the 33rd blog in the series "52 blogs in 52 weeks with each blog being about one of my 52 types...
The Interjector: one of the 52 types of difficult people.
Welcome to the 32nd blog in the series "52 blogs in 52 weeks with each blog being about one of my 52 types...