Hi, I’m Mark McPherson. Every week for 52 weeks, I’m posting a blog about of one of my 52 types of poorly behaved and difficult people. So 52 blogs = 52 weeks  = 52 types. This week’s blog will be published tomorrow. But today I’m publishing something extra. It’s a video explaining the difference between bad behaviour and difficult behaviour. I’m sure you’ll find it useful. Enjoy.

What’s Bad Behaviour and what’s Difficult Behaviour?

Too many people use the terms ‘bad behaviour’ and ‘difficult behaviour’ but either don’t define them at all or, in my opinion, define them poorly.

So in this short video I give you my definition of bad behaviour (which can also be described as poor, unacceptable, unsatisfactory, below the line, not up to scratch behaviour etc) and of difficult behaviour.

In a nutshell, bad behaviour is behaviour which breaks our personal standards of behaviour. For example, you might have standards like people should: be at work on time; obey the rules; not swear; not drop litter; do what they said they’d do; not put people down; admit our mistakes; etc. Now like it or not, we’ve all been guilty of some bad behaviour in our life. After all, we’re only human.

On the other hand, difficult behaviour is where a person not only exhibits bad behaviour, but also doesn’t show sincere remorse for their behaviour and where they repeat the behaviour in one form or another.

Here’s my video explaining the difference between bad behaviour and difficult behaviour. Just click on the play button and away you go.

1. Get Mark’s free list of top strategies for dealing with poorly behaved and difficult people.

My list of the top strategies for dealing with poorly behaved and difficult people is straightforward and down-to-earth. You can get your free list of top strategies here.

2. Get Mark’s free list of types  of poorly behaved and difficult people.

There are 52 types of poorly behaved and difficult people. And for convenience, I’ve produced an annotated list of them. You can get your free list of types here.

3. Book a time to talk to Mark.

You can book a day and time for me to call you for a chat. I’m here for you. Maybe you want to talk about getting some help for your staff. Maybe you want to talk about some of the people you have to deal with at work, at home, your social club or whatever.

Or maybe you just want to get something off your chest. Well, no matter what, booking a time’s never been easier.  Just click on the button below and follow the prompts.

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4. Know when Mark posts a new blog. 

Mark’s next blog will be about another type of person who’s badly behaved and difficult. So stay tuned. Or better still, sign up so you are automatically told when it’s out. You’ll get a simple straightforward email giving you the link.

All the very best and have a fabulous day,

Mark.