Being Diplomatically Assertive is the key
Sometimes we need to tell someone their behaviour wasn’t acceptable – what they did was against the rules,...
#37: The Patronizer: a devil in disguise.
The Patronizer is condescending.
How’s your little job going?
It was a Saturday morning and as usual I was...
#38: The Dismissive type.
Dismissive people are real downers.
The Dismissive type of poorly behaved and difficult person let's you know they're not interested...