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The Complainer: one of the 52 types of difficult people.

#41: The Complainer We've all complained about something, right?  Have you ever said to someone you’re unhappy about something? And gone on to say you...

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The Threat-Maker: one of the 52 types of difficult people I’ve documented.

Hi, I’m Mark McPherson. Every week for 52 weeks I post a blog about of one of my 52 types of poorly behaved and difficult...

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The Rule-Changer: one of the 52 types of difficult people I’ve documented.

Hi, I’m Mark McPherson. Every week for 52 weeks I post a blog about of one of my 52 types of poorly behaved and difficult...

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The Bigot: one of the 52 types of difficult people I’ve documented.

Hi, I’m Mark McPherson. Every week I post a blog on my website about of one of my 52 types of people who are...

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Recent Posts
  • How to Master Tough Conversations. The Golden Rule: Only Use Facts. (It’s harder than you think.)
  • The customer is always right. No they’re not
  • What to ask instead of: Where are you from?
  • The Complainer: one of the 52 types of difficult people.
  • Nine handy hints for giving compliments (and avoiding the pitfalls)
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  • Deal with Difficult People
  • definition of 'difficult people'
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  • Have people work together in harmony
  • Master Tough Conversations
  • Presenting & Public Speaking
  • strategies for dealing with difficult people
  • The Psychology of Human behaviour
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