The Complainer: one of the 52 types of difficult people.
#41: The Complainer We've all complained about something, right? Have you ever said to someone you’re unhappy about something? And gone on to say you...
Nine handy hints for giving compliments (and avoiding the pitfalls)
It’s a tricky business Giving a compliment is easy, isn’t it? Well, yes. It is. But here’s the thing. If you’re not very careful...
If someone doesn’t ‘get’ what you’re talking about, do everyone a favour: say it’s your fault.
Trevor asked for a second chance My friend Trevor told me a story and it went like this: "Earlier in the week I was at...
Things to avoid saying when suggesting an idea
Twenty odd years ago we had a rule for my team at work. It went like this: “When we make a suggestion, put forward...
The Loud-Talker: one of the 52 types of difficult people.
Welcome to another one of my blogs in the series "52 types of difficult people". This blog is about Type 10: The Loud-Talker. Unfortunately,...