The 7 main problems with role-plays and how we can do better
Role-plays simply don’t do the job we’d like them to do When you’re running a ...
52 Types of Difficult People / Deal with Difficult People
The Rule-Changer: one of the 52 types of difficult people I’ve documented.
Hi, I’m Mark McPherson. Every week for 52 weeks I post a blog about of one of ...