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FREE Video Series: the 11 Essential Non-Verbal Communication Skills

Yes. It's FREE! Most of us have heard plenty of stuff over the years about how important our non-verbal communication is. And in particular, how...

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Recent Posts
  • Webinar: How to Master Tough Conversations and Deal with Difficult People Wed 26 Aug 6pm
  • Tough Conversations: Don’t keep telling yourself it’s going to be tough
  • Tough Conversations: Deal with one concern, issue or problem at a time
  • Tough Conversations: Don’t expect them to agree with you.
  • Tough Conversations: Be prepared for responses, especially those you’d rather not get.
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  • 52 Types of Difficult People
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  • Deal with Difficult People
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  • strategies for dealing with difficult people
  • The Psychology of Human behaviour
  • What is a difficult person?
  • Work together in harmony
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