Attention People Managers, Business Owners and Ambitious Employees

Hello,

Before I became a manager in large organisations, I was a high school teacher.

There were some posters in the industrial arts department staffroom. Semi-naked women were straddling a piston etc. You get the drift.

Some female teachers wanted the posters removed. They were not appropriate. But they felt they would be rebuffed if they approached the male teachers in the industrial arts department.  So they asked me to talk to the Head Teacher of industrial arts about removing the posters.

I was hesitant. More than that, I was scared. I didn’t want to do it, but I knew it was the right thing to do.

Anyway, I did it. And as luck would have it, I made my point well, and they removed the offending items.

This was one of my early experiences with tough conversations. And yes, it’s only a small story because it was a small problem.

But here is what I’ve found.  Whether the problem is small or large, it’s often a nerve-wracking experience.

Since then, I’ve had countless tough conversations, especially when managing teams.

It’s not easy, but the good news is that you can learn how to navigate your way to a successful outcome for most problems with difficult people.

And to smooth the pathway for you, I’ve developed scripts and other techniques to ensure you become proficient at conducting tough conversations at work, at home, and in your community.

I suggest that you read the rest of this page and then register for our workshop program.

Cheers,

Mark McPherson

Have you seen these people?

Creating a productive and harmonious workplace is not always an easy thing to do.  This is especially true if some people who work there are causing problems. 

Whether you’re a boss or an employee, you may have seen some of these people in your workplace: 

1. 1. 1. Slacker.  Doesn’t do enough work. They do just enough to keep their job.
      2. Self-Appointed Boss.  Tells others what to do and bosses them around without authority.
      3. Know-All.  For almost any topic, they claim to know a lot about it. And for almost any problem, they claim to have the answer.
      4. Diehard.  They’re negative about new ideas.
      5. Gossip.  Tells stories about people and gossips about them.
      6. Backstabber.  Puts people down behind their backs.
      7. Excluder.   Excludes particular people from conversations, activities and events.
      8. Hogger.  Hogs information by not sharing what they know or passing on reports etc.
      9. Nit-Picker.  Finds minor faults with others and their work and makes a big deal of them.
      10. Brown-Noser.  They love everything you say and do – at least to your face. They’ll happily say the opposite though behind your back (Closet-Whinger).
      11. Commitment-Breaker.  They don’t do what they said they’d do, agreed to, implied they’d do, or were supposed to do.

The above list represents eleven examples of  difficult types of people.  My Master List has 52.

It’s one thing to know the different people types, but it’s something else to know how to handle different them.

And that’s why my Tough Conversations at Work and Beyond course can help you.

You will learn to handle almost any ‘people problem’ confidently and competently.

But more than this: you’ll be respected by your peers and increase your value in the marketplace.

Master This Skill and Watch Your Life Change

(For the better)

Tim Ferris Says, “Your success is based on how many uncomfortable conversations you are prepared to have”. 

If he is right (and we think he is), it becomes essential to master this skill.  And the sooner, the better.

It’s not easy to conduct tough conversations.  It took me decades to master it.

But the good news is that I have simplified the process with scripts and other techniques so you can move onto the ‘tough conversations’ Fast Track.

You don’t have to do this course.  You have other options, one of which is to do nothing.

But if you don’t enrol, please consider the implications.  The main issue is clear: you may not reach your full potential.

Your professional and career growth is not just about your core competencies, such as the technical ability to ‘do your job’.  It’s also about soft skills such as:

• • Communication skills
  • Leadership skills
  • Assertiveness skills
  • Negotiation skills
  • Resilience
  • Courage

The point is that when you master the skills of Tough Conversations (and, by extension, negotiation skills), you will automatically improve your skillset in the soft skills listed above.

There will be an impact from NOT mastering these critical skills. The effect on you, your career, your community, and your home could be significant.

Take advantage of this affordable opportunity and register today.