52 Types of Difficult People / Deal with Difficult People
The 52 Types of Difficult People – a simple list
I started reading about the types of difficult people decades ago. And I quickly realised ...
52 Types of Difficult People – some clips from a presentation
I delivered a presentation on How to Deal with Difficult People. The presentation began with ...
How to Deal with Difficult People – some clips from a presentation
I delivered a presentation on How to Deal with Difficult People. These two videos are ...
Master Tough Conversations – some clips from a presentation
I delivered a presentation on How to Master Tough Conversations. These two videos are made ...
Guiding Principles / Master Tough Conversations
Tough Conversations: Don’t keep telling yourself it’s going to be tough
This is a continuation of the series of blogs called: Guiding Principles for Mastering Tough ...
Tough Conversations: Don’t expect them to agree with you.
This is a continuation of the series of blogs called: Guiding Principles for Mastering Tough ...
Deal with Difficult People / strategies for dealing with difficult people
How to tell someone their behaviour is unacceptable: the FEWER script
Being Diplomatically Assertive is the key Sometimes we need to tell someone their behaviour wasn’t ...
Deal with Difficult People / strategies for dealing with difficult people
Put-Downs: How to respond to them
Put-downs can hurt “If your brains were dynamite, there wouldn’t be enough to blow your ...
52 Types of Difficult People / Deal with Difficult People
The Complainer: one of the 52 types of difficult people.
#41: The Complainer We’ve all complained about something, right? Have you ever said to someone ...