So Mark to the rescue. He doesn’t use the old ways. He uses something better. Something that works. It means if you, your colleagues or any of your staff ever have to deal with people who do things like:
Interrupt others and talk over them. Ask inappropriate questions. Dismiss what others have to say but want others to listen to them. Like the sound of their own voice and are a real know-all. Don’t pull their weight. Are racist or sexist. Criticise and mock others. Are nice to people’s faces but then stab them in the back. Turn up late for work and still take 20 mins to get on with their job. Don’t do the work they’re supposed to do or agreed to do. Lie. Abuse or threaten others. Mark’s a specialist in helping individuals and teams put an end to bad behaviour and deal with difficult people.