Do you, your colleagues or your team ever have to:
- Work with people who don’t share resources, don’t clean up after themselves and don’t care much about others?
- Deal with someone who’s vague, hard to follow and won’t give straightforward answers?
- Give someone bad news?
- Speak up and state your case even though it mightn’t be well received?
- Serve someone who’s rude and uncooperative?
- Get someone who doesn’t pull their weight, undermines others or breaks the rules, to do ‘the right thing’?
Well, if so, you’ve come to the right place.
I give you:
original content, models and processes.
realistic practical strategies you can immediately use – as soon as you walk out the door – and ones that work because they’ve been tried and tested in the real world.
I help you
understand and combine the Verbal code, the Vocal code and Visual code so what you say sticks.
And I help you develop your skills by using modern behaviour-rehearsal techniques.
I’m a speaker, trainer, coach and author with over 40 years experience. I work in the areas Leadership, Management, Customer Service and Personal Relationships. And I work with you to design a tailor-made solution which fits your particular needs. Just follow the links to find out more.