The customer is always right. No they’re not Posted on January 2, 2019 in Uncategorized by Mark McPherson 0 Comments Here's what to do next. Get Mark's resources. Such as How to deal with people who are poorly behaved and difficult: a list of strategies. Get Resources Know when Mark posts a new blog or has other news to share. Get a short email when Mark's posted a new blog or has other news to share. And yes, it will be short. All you have to do is click here. Yes I Want To Know Contact Mark If you'd like to speak to Mark, send him an email or get him to call you, it's easy. Just click here. Contact Mark Related ArticlesThe Yes-Addict: one of the 52 types of difficult people.The Role of Mastering Tough Conversations in Developing & Maintaining a Respectful Workplace.The Threat-Maker: one of the 52 types of difficult people I’ve documented.