Logo Logo Logo Logo Logo
0
  • No products in the cart.
Cart Total:$0.00
  • Home
  • Quick Links
  • About
  • Blog
  • Resources
  • Contact
  • My account
  • Login
  • Home
  • Quick Links
  • About
  • Blog
  • Resources
  • Contact
  • My account
  • Login

The 52 Types of Difficult People – a simple list

I started reading about the types of difficult people decades ago. And I quickly realised in all the books and articles I read,...

Read More

52 Types of Difficult People – some clips from a presentation

I delivered a presentation on How to Deal with Difficult People. The presentation began with a look at the 52 Types of Difficult People...

Read More

How to Deal with Difficult People – some clips from a presentation

I delivered a presentation on How to Deal with Difficult People. These two videos are made up of some clips from it. The first video...

Read More

Master Tough Conversations – some clips from a presentation

I delivered a presentation on How to Master Tough Conversations. These two videos are made up of some clips from it. The first video is...

Read More

Instil Best Practice Behaviour – some clips from a presentation

I delivered a presentation on How to Instil Best Practice Behaviour. These two videos are made up of some clips from it. The first...

Read More

Tough Conversations: Don’t keep telling yourself it’s going to be tough

This is a continuation of the series of blogs called: Guiding Principles for Mastering Tough Conversations. First, the video Second, the transcript Hi, I'm Mark McPherson....

Read More

Tough Conversations: Deal with one concern, issue or problem at a time

This is a continuation of the series of blogs called: Guiding Principles for Mastering Tough Conversations. First, the video Second, the transcript Hi, I'm Mark McPherson....

Read More

Tough Conversations: Don’t expect them to agree with you.

This is a continuation of the series of blogs called: Guiding Principles for Mastering Tough Conversations. The video       The transcript Hi, I'm Mark McPherson. Welcome to one...

Read More

Tough Conversations: Be prepared for responses, especially those you’d rather not get.

This is a continuation of the series of blogs called:  Guiding Principles for Mastering Tough Conversations. The blogs are in the form of videos....

Read More

Tough Conversations: Don’t expect to be liked

A series of blogs called:  Guiding Principles for Mastering Tough Conversations. This is the first blog in a series of blogs called:  Guiding Principles...

Read More
  • 1
  • 2
  • 3
  • 4
  • 5
Recent Posts
  • The 52 Types of Difficult People – a simple list
  • 52 Types of Difficult People – some clips from a presentation
  • How to Deal with Difficult People – some clips from a presentation
  • Master Tough Conversations – some clips from a presentation
  • Instil Best Practice Behaviour – some clips from a presentation
Categories
  • 52 Types of Difficult People
  • Best Practice Behaviour
  • Brilliant Customer Service
  • Deal with Difficult People
  • Education, Training and Learning
  • Guiding Principles
  • Master Tough Conversations
  • Presenting & Public Speaking
  • Real Life Rehearsals
  • strategies for dealing with difficult people
  • The Psychology of Human behaviour
  • What is a difficult person?
  • Work together in harmony
Mark’s Contact Details

+61 403 914 835

mark@markmcpherson.com.au

Connect with Mark on LinkedIn
Newsletter Signup

    © Copyright Mark McPherson 2019