Keynote presentations
Mark McPherson is a highly skilled and experienced speaker and presenter and his keynote speeches and other presentations entertain, engage and inform. Mark has presented to the government sector (Members of Parliament, teachers, doctors, nurses, public servants, police, policy officers, council staff, welfare workers, etc), the business sector (business owners, franchisees, CEOs, employees, etc), staff on the front line as well as those behind the scenes, professional associations, and members of the public. He has presented on all aspects of Outstanding People Skills and Outstanding Communication Skills as well as on the law, policies and procedures, alcohol, relationships, experiential learning techniques, the results of original research, and on topics designed purely for their entertainment value.
Mark has presented to audiences numbering in the hundreds as well as to much smaller groups, at conferences (in Australia and overseas) and all types of professional learning events. He is comfortable standing at the lectern as well as moving around the stage. It is comfortable delivering in a formal style as well is one which is more relaxed and casual. The following are the titles of his current keynote speeches and presentations. They can be tailored to your specific needs. If you would like something other than that listed, please don't hesitate to give him a call.
1. How to 'call the behaviour' when people are rude, sarcastic and nasty.
This is packed full of examples of behaviour which is unacceptable such as people who are rude, offensive, nasty, belligerent, break commitments, lie, sarcastic, nasty and downright horrible. More importantly, it is packed full of strategies and techniques for 'calling' and 'naming' the behaviour and helping these people be clear about why what they did was unacceptable and what behaviour you expect from them in the future. Audiences enjoy recognizing these difficult people and poking a little fun at them. They also enjoy leading with scripts that they can immediately use.
2. Surely I'm not the only one here that finds this a little odd?
This is one of Mark's light-hearted look at the world based on his varied experiences of interacting with colleagues, friends, people in his family and members of the public. It starts off with one of his experiences working as a Caves Guide when he was underground, as they say, and a man attacked him. )Apparently he suffered from claustrophobic but please don't ask why he bought a ticket to a two-hour tour in a cave.) It ends with ... Well, it ends where ever it ends.
3. Relationship wreckers and how to stop them.
Relationships, at work and at home, are fraught with danger. Mark is absolutely gob smacked at some of the most outrageous things that people say and do to other people just because they are careless and unthinking. The audience will, unfortunately, recognize these traits in other people as well as recognizing that sometimes they slip up as well. The good news is that most of the time we know when we've dished out a Relationship Wrecker and to make amends. The bad news is that too often we don't because we don't know how to do it. This is an opportunity to poke a little fun at some of the Relationship Wreckers and the people who dish them out as well as learning a few tricks of the trade so we can recover from them and make amends with the people that matter in our life.
Mark's other services include
- Helping employees develop the strategies, skills and confidence to: Deliver superior customer service; Engage and lead staff; Manage and resolve conflict; Manage, handle and deal with difficult people; and Be a spectacular presenter.
- Facilitating, hosting and 'emceeing' all types of meetings, conferences and professional learning events. Ask him how he can help.
- Helping teachers, educators and trainers develop the skills to use the advanced behaviour-rehearsal technique Real Life Rehearsals, along with Agent Provocateur Role-Plays, to teach any social communication they like!
- Helping teenagers and youth learn how to say 'no' to: a drunk driver and get home safely; alcohol and refuse to drink more than a planned limit; and more.
- Helping parents help their teenagers learn how to handle the real world of alcohol and alcohol-situations.