Mark McPherson | About
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A quick look at Mark’s experience

Hi. I’m Mark McPherson. And I’m proud to say I’ve done what I Speak, Train and Coach about.


A brief overview. (There are some details on the second half of the page.)


I have over 40 years’ experience and have formal qualifications in science, education, health and psychology. I have a BSc, GradDipEd, GradDipEdStud(Health), DipHyp, MEd and GradDipPsych.


My first full-time job was as a high school teacher. It was the start of my 26 years as a full-time employee. I went on to be, among other things:

a Lecturer in health education and behaviour management; an Educator with the Family Planning Association; a Senior Education Officer – in the ‘drug and alcohol’ field, in infection control and in health promotion; a Manager in the Health sector (in HIV/AIDS, HCV, sexual health & continuing education) and Team Leader (as a non-sworn officer) in The Drug Programs Coordination Unit in NSW Police.


I left full-time employment and worked as an independent researcher, evaluator and instructional designer.


For the last 10 years I’ve been a Speaker, Trainer and Coach specialising in helping CEOs, Managers, Business Owners, Consultants and their Staff  get the best behaviour, communication and performance from people – whether it be at work, at home, at a community club, or even when they’re just out and about.


I think what’s really important to note here is I help CEOs, Managers, Business Owners, Consultants and their staff solve problems I’ve actually solved myself.  I’ve been around and done the hard yards as they say. I’ve had the tough conversations we sometimes need to have. I’ve dealt with difficult people (up, down and sideways in the same organisation, customers, suppliers and members of the general public). And I’ve been given a team that wasn’t performing well and slowly but surely turned things around.


If you’d like contact me, please go to my contact page and drop me a line.

Some details

First, there was Mark the student and casual worker.


My first job was as a Telegram Boy while I was still at school – way back in the 1960’s. There’ll be people reading this who have no idea what a Telegram Boy is, or was. Oh well. It’s a discussion for another time perhaps.

While completing my first degree (a BSc) and my first graduate diploma (a DipEd), I worked as a:

  • Rescue Officer volunteer – State Emergency Services.
  • High School Teacher – Science & Health Education.
  • Tourist Guide – Jenolan Caves NSW.
  • Taxi Driver – Sydney, NSW.
  • Crisis Centre volunteer – Wayside Chapel, Sydney.


Then, there was Mark the employee.


My first full-time job was as a high school teacher. My subject areas were Science and what was called Personal Development. And I was I pretty keen on sport. Very, very keen. I’m not sure where I found the time, but I also completed a Graduate Diploma in Health Education. I went on to become a:


  • Lecturer in Health Education and Behaviour Management – Sydney University.
  • Health Education Officer – Family Planning Association.
  • Senior Education Officer – NSW TAFE Drug & Alcohol Education Unit.
  • Senior Education Officer – NSW Board of Studies.
  • Senior Health Promotion Officer  – NSW Health, Central Sydney Area Health Service, RPA Hospital.
  • Services Coordinator – Sexual Health, HIV/AIDS, HepC, Community programs – NSW Health.
  • Manager, Professional Development – Centre for Education and Information on Drugs & Alcohol.
  • Manager – Drug Programs Coordination Unit, NSW Police.
  • Principal Policy Officer – Office of the Deputy Commissioners, NSW Police.


Along the way, I completed:

a Diploma of Hypnotherapy; a Master of Education; heaps of undergraduate courses in Psychology including 4 majors; and a Graduate Diploma in Psychology. And I co-authored a few research reports as well. 


Next there was Mark the independent Evaluator & Researcher, Speaker, …


I left the security of a permanent job and worked as:

  • Evaluator & Researcher – engaged by Sydney City Council, NSW Health, University of NSW.
  • Speaker & Presenter– Information Expo Coffs Harbour, Primary Principals Conference, Australian Funeral Directors Association, Certified Practicing Accountants (CPA) Aust, …
  • Educator & Trainer– Western Sydney Community Forum, Go Grains Health and Nutrition Ltd, Australian Department of Finance & Administration, Melbourne Body Corporate Management, Association of Child Welfare Agencies, NSW Housing, Ryde City Council, Tamworth City Council, …
  • Instructional Designer – Burnet Institute of Medical Research & AusAID (in Vietnam, China, and Myanmar), Australian Hotels Association, …


During this time, I started to turn my attention to helping people Deal with Difficult People.  For example, for many years I ran 6 or so courses a year for staff of the ‘NSW Housing Department.’ Not being happy with the impractical and unrealistic advice given in many programs and books, I devised my own strategies – new ones which I knew worked.


And now there is Mark the Speaker, Trainer & Coach.

These days concentrate on being a Speaker, Trainer and Coach. And I specialise in helping CEOs, Managers, Business Owners, Consultants and their Staff:

Master Tough Conversations;

Deal with Difficult People; and

Create Workplaces where People ‘put their best foot forward’.


Contact Mark. It’s easy.