Mark McPherson | Behaviour, Communication & Performance
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I’m Mark McPherson and I help you get the best from people. 


I help you get the best behaviour, communication and performance from people – whether it be at work, at home, at your social club, or even if you’re just out and about.


I have over 40 years experience and I have qualifications in Science, Health, Education and Psychology. I’ve been an employee (team member, team leader, manager, manager of managers), worked on the frontline as well as behind the scenes, and been an independent consultant, researcher and evaluator.


These days I concentrate on Speaking, Training and Coaching and specialise in helping you:

1. Master Tough Conversations

– and get the best possible results for all concerned.

Let’s face it. Some conversations can be tough. They can be tough to think about let alone have, and tough to get started and keep on track. And they can be tough when it comes to getting your point across and getting the outcome you really want. But we can all master them if we learn how to Take Control of: the Conditions; the Scripts; and the way in which they’re Delivered.

2. Deal with Difficult People

– and do it efficiently, effectively and ethically.

There’s plenty of material out there on helping you deal with difficult people. In fact, there’s heaps of it. But the simple reality is this: it’s disappointing. It’s sad but true. So Mark developed a fresh approach. It’s all about Nailing the Violation; Tailoring the ‘top strategies’ (one’s that work in real-world conditions; and Personalising them to suit our individual needs.

3. Create workplaces where people put their best foot forward

– and work together in harmony.

The simple reality is this: we have to work with other people. We have to get on with them, collaborate and play by the rules. But guess what? Some people aren’t good at it. They need help so they can: get on with their job and do it well; communicate with flair; be professional yet friendly; work as a team; and act with integrity. They need to step up to Best Practice Behaviour.

If you’d like to find out if I can help, please go to my Contact page. There are plenty of ways to get in contact with me there. There’s never an obligation. If you like what I have to offer, great. If not, perhaps i can put you into contact with someone who can help you. All the very best, Mark.

Mark’s Blog