Mark McPherson is a highly gifted speaker, presenter, trainer, facilitator, coach, mentor and consultant. He is a seasoned veteran with over 30 years experience. Mark is refreshing, practical and down-to-earth and he leaves audiences with strategies they can use immediately. Mark helps employees at all levels:
- manage conflict — from disagreements to belligerence;
- handle critical conversations — from delivering upsetting news to reviewing performance;
- cope with difficult situations — like bullying and sexual harassment;
- deal with difficult people — customers and clients, colleagues and co-workers;
- communicate professionally and assertively — first time, every time;
- produce a respectful and harmonious workplace — be engaged and stay engaged;
- develop and maintain a great team — what to do and how to do it; and
- much, much more.
Mark also helps schools by helping
- teenagers learn the art of refusing a lift with a drunk driver (or anyone they don't want to go with); refusing the offer of an unwanted drink but maintain prestige in front of peers; saying 'no' to sexual harassment; and much, much more.
- teachers and trainers learn the art of using the advanced teaching technique Real Life Rehearsals to teach any social communication skill they like — right across the curriculum; and more.
- parents, guardians and other caregivers help their teenagers handle the real world of alcohol and alcohol-related, risky situations. Find out more.